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Authors > Bryan Edwards

Bryan Edwards

Bryan Edwards, author of A Useful Guide to Assertiveness, A Useful Guide to Customer Service, A Useful Guide to Interview Success, Interview Success Essentials and A Useful Guide to Time Management

Bryan Edwards, author of ...

  • A Useful Guide to Assertiveness
  • A Useful Guide to Customer Service
  • A Useful Guide to Interview Success
  • Interview Success Essentials
  • A Useful Guide to Time Management

... graduated from University of Wales, Aberystwyth in 1981 and taught Maths and Physics in a comprehensive school for 5 years.

A change of career direction resulted in Bryan becoming a graduate of the Chartered Institute of Personnel and Development (CIPD) at Kingston Business School.

He started his personnel career at Safeways in 1987, managing the Human Resource function of a £8m turnover store.

In 1989, Bryan joined the House of Fraser department store group as a store-based Training Manager. After 2 years he was promoted to Head Office Training Manager, where for 8 years he managed the training and development function.

Bryan's most recent corporate experience was as Training Manager at Tiny Computers. He managed a team of 6 trainers and was also responsible for designing, delivering and evaluating a suite of management training programmes for 170 Showroom Managers and Team Leaders at Head Office.

Bryan delivered over 100 management training courses in a 13 month period.

He implemented the first company wide training needs analysis and developed an innovative system of training evaluation involving senior line managers in assessing the knowledge/skill improvement in their delegates.

Bryan has worked as a freelance trainer for the last 10 years and has recently set up his own training company. Bryan designs and delivers training for a range of clients both commercial, public and charity sectors. He has also designed learning materials for a diverse range of organisations including Mothercare, British Bakeries and Nuffield Hospitals.

When he is not writing or with clients Bryan spends his time gardening and designing web sites. His two daughters seem to take up any remaining time!

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